Sukhsaroj Hotel – Website Privacy Notice
Sukhsaroj Hotel respects your privacy and is committed to protecting your personal data. This privacy notice sets out information about how we treat your personal data, including when you visit our website (

Purpose of This Privacy Notice
This privacy notice aims to give you information about how Sukhsaroj Hotel collects and processes your personal data, including any data you may provide through this website when you make a booking reservation, purchase another service, subscribe to our newsletter or consent to receive marketing communications.

This privacy notice should be read together with any other data privacy notice or fair processing notices we may provide to you from time to time in connection with our processing of your personal data for specified purposes.

The data we collect about you
Types of Personal Data
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed or cannot be revealed and which is classified as anonymous data.

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth, gender, nationality and passport or identification card details.
Contact Data includes billing address, home and business address, email addresses and telephone numbers.
Financial Data includes bank account and payment card details
Transaction Data includes details about payments to and from you and other details of booking reservations, services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data includes your username (identifier email address used to log-in) and password, booking reservations, purchases or orders made by you, your interests, preferences (such as for specific destinations, room types or other requests), feedback, survey responses, company information, etc.
Usage Data includes information about how you use our website and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. We may also use and share information which does not directly or indirectly reveal your identity including statistical or demographic data (Aggregated Data) for any purpose. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We may in certain circumstances collect and process Special Categories of Personal Data about you including disability and health records relevant to your visit (such as food allergies, health condition requirements and hotel accessibility requirements) and religious information relevant to your visit (such as dietary requirements), in which case we shall only do so in accordance with applicable law (which may require that we obtain your consent).

Failure to Provide Personal Data
In certain circumstances, we need your personal data to perform our obligations to you in connection with the services you request from us (for example, to fulfill your booking reservation or to provide you with other services) or in order to comply with certain legal requirements. If you fail to provide information to us, we may not be able to provide you with the services you desire. We will of course notify you if this is the case.

3. How your personal data is collected
Your personal data is made available to us through various methods, including:

Direct interactions. You may give us your Identity, Contact, Financial, Transaction, Profile and Marketing and Communications Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

  • Make a booking reservation.
  • Create an account on our website.
  • Subscribe to our newsletter or other publications.
  • Request marketing communications be sent to you.
  • Enter a competition, promotion or survey; or
  • Give us feedback or contact us.
  • Cookies and similar technologies. As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please refer to our cookie policy for further details.
  • Third parties. We will receive personal data about you from various third parties as set out below:
    Identity, Contact, Financial, Transaction and Profile Data from third parties such as travel agents or other booking partners booking comparison websites, airline or car rental partners or loyalty program partners; Identity, Contact, Financial, Transaction, Profile and Marketing and Communications Data received from our “Associated Hotels”

Technical Data from the following parties:
(a) Analytics and search information providers such as Google & Bing and
(b) Advertising networks such as search engines and social channels
Contact, Financial and Transaction Data from providers of technical, payment and delivery services such as Identity and Contact Data from data brokers or aggregators.
Our website does not offer products or services for use by minors. If you are under 18 years of age, you may use our website only with the involvement of a parent or guardian. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us at for any concern related to the child’s personal data.